19 November 2025
The London Ambulance Service (LAS) launched the ‘Child Frequent Callers’ programme on 3 November 2025, designed to identify under-18s who have frequent contacts with their service. The primary function of this process is safeguarding and improving outcomes for children. LAS will share relevant information with GPs, other health and social care professionals involved in the child’s care in addition to any potential risk to the child.
An information poster (PDF) and referral pathway (PDF) have been developed by LAS. To learn more about the referral process or to share any feedback, please contact londamb.childhighintensityuser@nhs.net.