To contact the complaints team:
E-mail: nhsnwl.complaints@nhs.net
In writing: Complaints Manager, NHS North West London, 15 Marylebone Road, London NW1 5JD
Telephone: 020 3350 4567 (This is an automated service. Please leave a message requesting a call back).
We want to make sure that patients receive excellent care delivered in a respectful and courteous way. You can help us do this, by letting us know how we are doing.
To make a general enquiry or to contact our engagement lead, please complete this form.
During working hours, (9am to 5pm, Monday to Friday) please email nhsnwl.media@nhs.net.
For urgent out of hours media enquiries only, please call 07824 609 629.
15 Marylebone Road
London
NW1 5JD
NHS North West London
Brent Civic Centre
Engineers Way
Wembley
HA9 0FJ
Tel: 020 8733 1600
Email: nhsnwl.brentenquiries@nhs.net
Central London
NHS North West London
15 Marylebone Road
London
NW1 5JD
Email: nhsnwl.centrallondon@nhs.net
NHS North West London
Perceval House
14/16 Uxbridge Rd
Ealing
London W5 2HL
Tel: 020 8280 8080
Email: nhsnwl.ealing@nhs.net
Hammersmith & Fulham
NHS North West London
15 Marylebone Road
London
NW1 5JD
NHS North West London
Harrow Council Hub
Forward Drive
Harrow HA3 8NT
Tel: 020 7150 8215
Email: nhsnwl.harrow@nhs.net
NHS North West London
Boundary House
Cricket Field Road
Uxbridge
Middlesex UB8 1QG
Tel: 01895 203000
Email: nhsnwl.hillingdon@nhs.net
NHS North West London
Hounslow House, 5th Floor
7 Bath Road,
Hounslow, TW3 3EB
Tel: 020 3350 4200
Email: nhsnwl.hounslow@nhs.net
West London
NHS North West London
15 Marylebone Road
London NW1 5JD
Email: nhsnwl.westlondon@nhs.net
The Freedom of Information Act gives anyone a general right to request information held by public authorities such as the NHS. The aim of the Act is to create a climate of openness in public services and to inform people how public authorities make their operational decisions and how public money is spent. Much of this information, such as minutes of meetings, board papers and policies, financial transactions, is already published here on this website see our publications section for further details or use the search function at the top of this page.
If you cannot find the information you are seeking you can submit a request which must be sent either by email to nhsnwl.foi@nhs.net or in writing to Freedom of Information Manager, Communications & Engagement Team, 15 Marylebone Road, London NW1 5JD.
Find out more about submitting freedom of information requests and our policies concerning them.