Piloting digital appointment letters at Central London Community Healthcare NHS Trust (Westminster, Kensington & Chelsea and Hammersmith & Fulham)

5 November 2025

Central London Community Healthcare NHS Trust (CLCH)  pilots digital appointment letters for patients in Inner North West London in Hammersmith, Fulham, Kensington, Chelsea and Westminster.

CLCH is introducing a new digital appointment letter system to improve how patients receive their communications.They are piloting this approach with their adult podiatry patients in Hammersmith and Fulham, Kensington and Chelsea and Westminster.

The trust's letter to clinicians provides further information. You can also download the patient communication on the changes.

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