Your views on mental health services in NW London

In NW London we want to ensure the best mental health care for all our residents when they need it.  We are planning what that looks like for the next 5 years and what improvements need to be made and we would like your help to shape that.

The first area we are looking at is adult mental health services.  We would like to hear from you to understand:

  1. What services are working well?
  2. What treatments and/or services patients, residents and staff feel they need that are not readily available? 
  3. What progress has been made to close known inequalities in access to adult mental health services?
  4. What are the service and treatment priorities in each of the eight NW London boroughs?

Get involved!

1. Attend one of our drop-in sessions

The following meetings are free to attend and no booking is required, just turn up. 











Saint Peter’s Church,

St Peter's Church, Sumner Road, Harrow HA1 4BX 


29 August

12.30pm – 2.30pm


Uxbridge Library, 13-14 High Street, Uxbridge UB8 1HD ·

31 August

11am – 2pm


Brent Civic Centre Library

5 September


NW Londonwide - online

Online –MS Teams

13 September



Hounslow House, Civic Centre

19 September

11am – 2pm


Ealing Library, Broadway Shopping Centre W5 5JY

20 September



Maida Vale Library Sutherland Avenue, Westminster, W9 2Q.

26 September

11:00 - 13:00

Hammersmith and Fulham

The Irish Cultural Centre 5 Black’s Road, Hammersmith, W6 9DTV 4 October

11:00 - 13:00

Kensington and Chelsea

Notting Hill Methodist Church, 240 Lancaster Rd, London W11 4AH

26 September

11:00 - 13:00


The presentation can be found here.

2. Discuss it at your community groups

If you are part of a community group, patient group or just have a group of friends who have experiences and views of these services, why not discuss it and share your thoughts with us.  If you would like us to promote any events you are having, let us know and we can have a chat

3. Send us a message

You can share your views by email to:

How are we developing the strategy

NHS North West London, in collaboration with local authorities, experts by experience and partners responsible for the delivery and planning of health and social care services are working together to outline our approach to mental health care and services.

We have already been hearing from local residents, health and care staff, Healthwatch and the voluntary and community sectors. In partnership with our local authorities and provider trusts, we have an extensive outreach programme that helps us to understand what matters the most to our residents and communities. Reports on the messages you are giving to us (what we call community insight reports) are published regularly on our website.

All the public feedback received will be used by our mental health strategy working group, to help shape our ambitions for improving mental health services and addressing our biggest treatment gaps, with a particular focus on innovation (e.g. digital).

To develop the strategy, the working group is also reviewing progress against the NW London Like Minded Case for Change and NW London’s response to the NHS Long Term Plan.

A draft strategy that will refresh and pull into one place all existing approaches to adult mental health will be released in early October 2023 and a further period of public engagement will then commence.

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