Some of our general practice IT systems are impacted by an IT outage. The clinical computer systems used by our GPs in Brent, Harrow, Hillingdon, Dormers Wells practice in Ealing and Spring Grove practice in Hounslow are currently unable to access patient records, including telephone numbers and email addresses. Telephone appointments may not be possible until this matter is resolved.
If you have a telephone appointment booked and the issue is urgent you are advised to visit the practice or use NHS 111 online. If you are expecting a regular repeat prescription, you should visit your pharmacy, who can issue an urgent prescription covering 3 days.
If you require medical advice, please visit your community pharmacist or Get help for your symptoms - NHS 111.