This website is no longer updated
From 1 April 2026, NHS North West London and North Central London Integrated Care Board joined together to become NHS West and North London.
This means the public website is no longer updated and will be archived in the future. The professional section of the website will continue to be used for the next few months before being transferred to a new site.
Visit our new website
From 1 April 2026, please visit the new NHS West and North London website for the latest information, news and updates. The website address is www.westandnorthlondon.icb.nhs.uk
If you have saved any pages from our current site, please update your bookmarks.
The walk-in service at St Charles Urgent Care Centre (UCC) (provided by Central London Healthcare NHS Trust (CLCH) has re-opened.
Dring Covid-19 pandemic the NHS in North West London had to temporarily close a number of services. However, the success of the Covid-19 vaccination programme meant that we were able to temporarily reopen as a booked in service only and following this we worked with our NHS partners to fully reopen the walk-in-service.
The Walk-in service at St Charles Urgent Care Centre is a nurse led service for minor injuries and illnesses and will provide access for same day care without an appointment.
The service runs seven days a week, 8am-6pm, open on bank holidays but excluding Christmas Day.
An appointment booked service will be retained to allow NHS 111 and GPs to book North West London patients for remote/virtual triage at the centre. Patients registered with a GP practice outside NW London will not be able to access the service via NHS 111 or via GP booked appointment.
All walk-in patients, irrespective of where they live who attend the UCC will receive or be directed to appropriate care.