NHS 111

NHS 111 can help if you have an urgent medical problem andhelp-us-help-you.png
you’re not sure what to do.

NHS 111 is free to call for advice about an urgent health concern
and is available 24 hours a day, 365 days a year.

NHS 111 now offers a comprehensive service and is much more than just a helpline; you can speak to a fully trained advisor quickly. They will assess symptoms and, depending on the situation:call-111.jpg

  • Find out what local service can help you.
  • Be connected to a nurse, emergency dentist, pharmacist or GP.
  • Get a face-to-face appointment if you need one.
  • Be told how to get any medicine you need.
  • Get self-care advice. 
  • Give directions to local services that can help best with a concern.
  • If assessed as needing an ambulance, one can be sent directly. 

Whatever the need is, NHS 111 will ensure the right care is given, from the right person, as quickly as possible.

For more information on NHS 111 visit nhs.uk/111.

Alternatively you can use NHS 111 online which can provide yougo-straight-to-111.jpg with medical advice straight away. 

Click here to access 111 online. 

You will be asked your age, sex, postcode, and main symptom which then be followed by a series of questions about your health problem. 

From this you can:

  • Find out how to get the right healthcare in your area, including whether to see a GP or seek urgent care.
  • Get advice on self-care.
  • Get a call back from a nurse, doctor or other trained health professional if needed.

Accessibility tools

Return to header