How joint working has already improved care

We already have a number of success stories to report from partnership working across our emerging ICS in NW London.

  • We have maximised our care to patients and kept our staff as safe as possible during the pandemic by working together without organisational boundaries. This included moving patients, staff, and personal protective equipment (PPE) between sites where appropriate.
  • We have established a robust network of responsive and proactive care for people suspected or diagnosed with Covid-19, including escalated care clinics in every borough for patients discharged from hospital or diagnosed in the community, and remote monitoring support for patients with Covid-19 symptoms.
  • We use our data to track uptake of Covid and flu vaccination by deprivation and ethnicity using our Whole Systems Integrated Care data tool. This data is shared weekly with local teams and engagement who can then target their community activity.
  • Working closely with our local authorities, we have put in place a robust programme of support to our care homes, including infection prevention and PPE training and advice.
  • We have established a new psychological therapy service available to support health and care workers. The ‘Keeping Well’ service is designed to help all staff working in the NHS, residential homes and care facilities through any mental health challenges they face during the pandemic and beyond.
  • Our acute trusts are working together to optimise elective care and ensure equity of access, in response to extremely high numbers of people waiting for planned treatment as a result of the pandemic.
  • We are consolidating our high volume, low complexity elective care into surgical hubs so we can carry out more procedures, ensure equality of access, raise quality and reduce waiting times.  For example, over 500 patients waiting in The Hillingdon Hospital for cataract surgery were treated in the Central Middlesex surgical hub.
  • 'C The Signs' - a general practice advice algorithm - has been rolled out across every GP practice in NW London, supporting clinical staff in their diagnostic decision-making to identify patients who may be at early stages of developing a cancer.
  • Working with our local primary care networks, local authorities and CCGs, our mental health trusts have launched new integrated models of mental health care, helping service users avoid crisis through management in the community.
  • Our mental health trusts are recruiting to ensure we have 24/7 community teams in place to support people in crisis, in addition to our 24/7 single point of access and alternatives to admission such as mental health cafes.
  • We are driving a programme to improve the physical health and wellbeing of autistic people and those with learning disabilities in NW London, including improving uptake of screening, flu vaccinations and physical health checks.
  • We already have a number of success stories to report from partnership working across our emerging ICS in NW London.
  • We have maximised our care to patients and kept our staff as safe as possible during the pandemic by working together without organisational boundaries. This included moving patients, staff, and personal protective equipment (PPE) between sites where appropriate.
  • We have established a robust network of responsive and proactive care for people suspected or diagnosed with Covid-19, including escalated care clinics in every borough for patients discharged from hospital or diagnosed in the community, and remote monitoring support for patients with Covid-19 symptoms.
  • We use our data to track uptake of Covid and flu vaccination by deprivation and ethnicity using our Whole Systems Integrated Care data tool. This data is shared weekly with local teams and engagement who can then target their community activity.
  • Working closely with our local authorities, we have put in place a robust programme of support to our care homes, including infection prevention and PPE training and advice.
  • We have established a new psychological therapy service available to support health and care workers. The ‘Keeping Well’ service is designed to help all staff working in the NHS, residential homes and care facilities through any mental health challenges they face during the pandemic and beyond.
  • Our acute trusts are working together to optimise elective care and ensure equity of access, in response to extremely high numbers of people waiting for planned treatment as a result of the pandemic.
  • We are consolidating our high volume, low complexity elective care into surgical hubs so we can carry out more procedures, ensure equality of access, raise quality and reduce waiting times.  For example, over 500 patients waiting in The Hillingdon Hospital for cataract surgery were treated in the Central Middlesex surgical hub.
  • 'C The Signs' - a general practice advice algorithm - has been rolled out across every GP practice in NW London, supporting clinical staff in their diagnostic decision-making to identify patients who may be at early stages of developing a cancer.
  • Working with our local primary care networks, local authorities and CCGs, our mental health trusts have launched new integrated models of mental health care, helping service users avoid crisis through management in the community.
  • Our mental health trusts are recruiting to ensure we have 24/7 community teams in place to support people in crisis, in addition to our 24/7 single point of access and alternatives to admission such as mental health cafes.
  • We are driving a programme to improve the physical health and wellbeing of autistic people and those with learning disabilities in NW London, including improving uptake of screening, flu vaccinations and physical health checks.

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